Frequently Asked Questions
Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
Where are you located?
Billy the Kid Secure Storage offers a convenient location at 1325 E Country Club Road, Roswell, NM 88201. We are right off US Route 285.
What are the office hours?
Our office is open from 9:00 am to 5:00 pm (Monday – Friday) and from 9:00 am to 2:00 pm (Saturday). Our on-site manager is happy to guide you through all steps of the renting process.
What are the access hours?
Our customers can use their units (or vehicle parking spaces) between 7:00 am and 9:00 pm every day.
How far are you from Midway, NM?
We are about 11 miles away, meaning you can reach our storage facility after a 17-minute drive from Midway. We are also close to the communities of Hagerman, Dexter, and Artesia, New Mexico.
Do you offer extra-large self-storage?
We do. We have extra-large storage options available. These units come equipped with 14ft power doors with a remote opener and keypad. Check out our Unit Prices page for more info and our full unit offerings.
How safe is your property?
All units are individually alarmed and there are dozens of high-definition video cameras. If you are looking for the most professional storage site in town, look no further than Billy the Kid Secure Storage!
What types of storage do you offer?
We offer traditional storage with drive-up access and insulated roofs. We have interior dust-controlled storage units that are fully insulated. Climate-controlled storage is available for more sensitive items. We also have parking storage available.
What is climate control?
Climate-controlled storage units allow us to control both the temperature and the humidity inside each space, helping our customers better protect their stuff. This storage solution is perfect for those who have fragile, valuable, or weather-sensitive items.
Can I rent a unit online?
You sure can. Head over to the unit prices page to rent one of our vehicle parking spots or climate-controlled storage units. Feel free to also visit us at the office – we are happy to answer your questions. (Se habla español.)